Payment Policy

This policy explains which payment methods we accept, the currency we charge in, when your card is charged, and how your payment details are protected.

1. Accepted Payment Methods

Amora Casa accepts the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• PayPal
• Shop Pay
• Apple Pay
• Google Pay

The methods available to you are displayed at checkout and in the footer of every page. If a method is shown, it works — we do not display icons for methods we cannot process.

2. Currency

All prices on this store are listed and charged in US Dollars (USD). There is no alternative currency display and no currency conversion at checkout.

If your card is issued outside the United States, your bank may convert the charge into your local currency and may apply a foreign transaction fee. That conversion and any fee are set by your bank, not by us, and we have no visibility of either.

3. Sales Tax

Prices displayed on product pages are exclusive of sales tax. Sales tax is calculated at checkout based on your delivery address and the rates applicable in that jurisdiction.

The full amount payable, including any tax, is shown on the checkout summary before you confirm your order. There are no charges added after that point.

4. When You Are Charged

Payment is taken in full at the time you place your order. We do not offer partial payment, deposits, instalment billing of our own, or payment on delivery.

Some payment providers place a temporary authorisation hold on your account before the charge settles. This is normal and is released by your provider, usually within a few business days.

5. Failed or Declined Payments

If your payment is declined, no order is created and no funds are taken. Common causes are an expired card, insufficient funds, an address that does not match your card's billing address, or a fraud-prevention block by your bank.

We do not receive the reason for a decline. If a payment fails repeatedly, contact your card issuer, or try an alternative method from the list above.

Occasionally a declined attempt leaves a pending authorisation visible on your statement. This is not a charge and is released automatically by your bank.

6. Billing Information

You confirm at checkout that the payment method used belongs to you or that you have permission to use it, and that the billing details you provide are accurate and current.

Orders where billing details cannot be verified may be held for confirmation or cancelled and refunded in full. Where this happens we will always email you first.

7. Payment Security

Our checkout is served over an encrypted SSL/TLS connection. Card details are transmitted directly to our payment processors and are processed under the PCI-DSS standard.

Amora Casa does not see, handle or store your full card number, expiry date or security code at any point. We receive only a confirmation that a payment succeeded, along with the last four digits of the card for reference on your order.

We will never ask you to send payment details by email, by phone or through our contact form. If you receive a message claiming to be from us and requesting card details, do not respond to it and please let us know.

8. Pricing Errors

We take care to price accurately, but errors occasionally occur. Where an item is listed at an obviously incorrect price, we reserve the right to cancel the order and refund it in full rather than fulfil it at the erroneous price. We will contact you before doing so and give you the option to reorder at the corrected price.

9. Order Confirmation

You will receive an email confirmation once payment has been accepted. If you do not receive one within a few hours, check your spam folder before contacting us — confirmation emails are sometimes filtered.

An order confirmation is an acknowledgement that we have received your order and payment. Our acceptance of the order is complete when it is dispatched.

10. Refunds

Refunds are governed by our Return & Refund Policy and are returned to the original payment method. We cannot refund to a different card or account.

11. Changes to This Policy

We may update this policy to reflect changes in the payment methods we offer or in our processing arrangements. The date at the top of this page shows when it was last revised.